The appellant in the instant appeal has requested following information from Lahore Electric Supply Company,
- “S & I Report for S -1091779 For consumer 041153201702030 which was prepared by S & I staff on 08-10-2020.
- Lab Report for S -1091779 meter by M & T section and hard copy of Both Reports may kindly be provided.
- PEC Registration No of XEN Kotlakhpat Aqeel Zafar Suleh and SDO of sobiabad from 08-10-2020 To 18-10-2020 Name and designations of SDO’s and PEC reg No.
- If Meter shows Error without tempering, is it liable to be charged D-Bill on this basis.
- Can Meter showing ERROR be a healthy Meter without opening the body After checking or onwards.
- Are S & I, Lab Reports of Meter, Assessment Reports confidential which cannot be provided to consumers.
- If your staff does not follow consumer service manual is it liable to start disciplinary proceedings against preparing staff.
- Can consumer Aggrieved be in-formed of disciplinary proceedings against staff Reported Matter. Of which consumer got hurt.
- Can an official investigate/Reports about the matter in which he was alleged himself.
- If any consumer doesn’t complaint about D-Bill any other person can do on his behalf.
- Can a Review committee’s Meeting be held in supervision of preparing staff as in eview committee Most senior officer present in the room was XEN K&L himself.
- Can D-Bill register be viewed/Examined by consumer to evaluate good performance of staff just for information as FIR register in police station can be viewed by any citizen.
Pakistan Information Commission has directed the Chief Executive Officer, Lahore Electric Supply Company to provide the information requested with intimation to this office, at the earliest, but in any case, not later than 10 working days of the receipt of this Order.
The Respondent is also directed to designate Public Information Officer as required under Section 9 of the Act and upload its notification along with the name, designation and contact details on its website as required under Section 5 (1) (b) and (h) of the Act and submit compliance report to the commission within 10 working days of the receipt of this order.
The Respondent is also directed to take immediate steps to proactively share through the website all categories of information mentioned in Section 5 of the Right of Access to Information Act 2017 and submit the compliance report to the commission by December 26, 2021.