The commission dismissed the appeal and maintained that the communication of the Appellant with the Respondent through letter dated 22/10/19 did not constitute an information request under Section 11 (3) of the Right of the Access to Information Act 2017. Furthermore, the commission held that ‘queries’ of general nature cannot be equated with ‘information’ which is defined as” information based on record” in Section 2 (b) of the Right of Access to Information Act 2017.