CAA directed to share information about passengers’ rights through websites, public address system and airline counters

ISLAMABAD: Pakistan Information Commission has directed Civil Aviation Authority to prominently display passengers’ right’s at airports, airlines counters and on websites. According to details, on an appeal of a citizen the commission has issued a detailed verdict and directed the Civil Aviation Authority to ensure information about the rights of passengers is prominently displayed at…

Order on Appeal No 679-10/20 and Appeal No 649-10/20 Arshad H Siraj and Hamid Baig Vs Defence Housing Authority – Karachi

The Administrator, Defence Housing Authority was directed to provide the Appellant requested information about total number of tents in each DHA street along with the number of occupying private security guards and the House number responsible for this offence, DHA’s “Plan of Action” to remove all tents outsides homes and steps taken to ensure that…

Order on Appeal No 360-03/20 Naveed Ahmed Vs Benazir Income Support Program

Public Information Officer, Benazir Income Support Program, (BISP) was directed to provide the remaining requested information about the consultants i.e., education, working experience, expertise, criteria and their procedure of appointment, duration of their services at PISP and certified copies of approval of such appointments from the relevant ministries, ensuring that their personal information such as…

Order on Appeal No 345-03/20 Syed Abu Ahmad Akif Vs Civil Aviation Authority

Director General, Civil Aviation Authority was directed to ensure that: information about the rights of passengers is prominently displayed at airports, on its web site and that passengers are apprised about their responsibilities as well as their rights through Public Address Systems; airlines make available information about the rights of passengers through their web sites,…