This commission holds that so far as the requested information about “the two janitors who lost their lives working inside a CBC sewer gutter at the intersection of Kheaban e Shaheen and Muhafiz on the evening of 15 June 2022 regular or contracted or retired employees of CBC” is concerned, the response of the Respondent is unsatisfactory. The Respondent should have provided the information based on the record as to whether these janitors were regular or contracted or retired employees of CBC.
This commission holds that so far as the requested information about “CBC rules permit janitors to enter CBC sewer gutters for gutter cleaning, even if they are not regular employees of CBC” is concerned, the response of the Respondent is not satisfactory. The Respondent should have provided the information based on records available and should have cited specific Rules/Regulations in this regard, or, whatever the case may be.
This commission also holds that the response of the Respondent pertaining to the requested information about “What measures are being taken by CBC to improve its gutter cleaning response. Please give a record of all gutter cleaning complaints and the time taken by CBC to clear the complaint since 1st January 2021” is not satisfactory. The Appellant has sought specific information/records about all gutter cleaning complaints and the time taken by CBC to clear the complaint since 1st January 2021 and the Respondent should have provided information based on records of complaints available with the Respondent.